Shipping & Delivery Policy

Last Updated: May 2025

This Shipping & Delivery Policy applies to the delivery of our software services and digital products. As a Software as a Service (SaaS) platform, we do not ship physical goods. Instead, all services and features are delivered digitally through your user account.

1. Delivery of Services

Upon successful registration and payment, you will receive immediate access to the purchased services. This access is provided through your account on our platform, where you can log in and begin using the services without delay.

In some cases, system processing or verification may take a few minutes. If you experience delays in accessing your account, please reach out to our support team for assistance.

2. Delivery Timelines

Access to the platform is typically granted within a few minutes after payment confirmation. In rare cases, such as high traffic periods or technical maintenance, access may take up to 24 hours. We will notify you in advance of any scheduled maintenance that might impact delivery timelines.

3. Non-Delivery Scenarios

  • If you do not receive access to the service after successful payment, please check your email (including spam folders) for any instructions or updates.
  • If access is not granted within 24 hours, please contact us at support@ezentry.co for immediate assistance.
  • We are not responsible for delivery failures caused by incorrect information provided during registration, such as an invalid email address.

4. User Responsibilities

It is your responsibility to ensure that your account details are accurate and that you have access to the email address used for registration. Please contact our support team immediately if you encounter any issues with accessing your services.

5. Contact Us

If you have any questions or concerns about our delivery policy, feel free to contact our support team: